Below are some common questions about counselling, psychotherapy and our services. If you cannot find the information you require feel free to drop us an email or call us for more information.


Does it mean I’m crazy if I see a psychologist?

Absolutely not! Most people seek psychotherapy when they feel too overwhelmed by their challenges. Others consult a psychologist when they need help to improve their relationships, manage stress or achieve a work-life balance. Although the goal of psychotherapy is to treat mental health difficulties, psychotherapy also improves your quality of life and help you live a healthier and a happier life.

How many sessions of therapy will I need?

This is determined on a case-by-case basis, depending on the client’s presenting problems and their progress in therapy. At the onset we will seek to identify what’s troubling you and develop a treatment plan that will give a guideline. We offer short-term and long-term therapy depending on the treatment plan. Throughout treatment, we will monitor and discuss improvements in your emotional well being in order to determine whether you are meeting your goals and whether additional sessions are required.

How will psychotherapy help me?

Using ‘talk therapy’ or the ‘talking cure’ the psychologist will help you (1) attain emotional and mental stability; (2) improve your interpersonal relationships; (3) manage stress and attain a lifestyle balance; (4) reach your full potential and thrive; and (5) live a fulfilled life.

Is psychotherapy effective?

Hundreds of studies provide empirical evidence showing that psychotherapy helps improve lives. In a review of these studies the American Psychological Association (APA) finds that “about 75 percent of people who enter psychotherapy show some benefit.” The APA further state that “other reviews have found that the average person who engages in psychotherapy is better off by the end of treatment than 80 percent of those who don’t receive treatment at all.” (See

Should I worry about confidentiality?

At the Psychological Wellness Centre, we are extremely dedicated to maintaining your confidentiality. This is a crucial part of our code of ethics. However, there are specific and limited exceptions to this confidentiality, which include:

  1. When there is risk of imminent danger to the client or to another person.  The psychologist is ethically bound to take necessary steps to prevent such danger.
  2. When there is suspicion that a minor, an elderly or a mentally disabled person (who cannot give consent) is being sexually or physically abused, or is at risk of such abuse.  The psychologist is legally required to take steps to protect the person involved, and to inform the proper authorities.
  3. When a valid court order is issued for medical records, the psychologist is bound by law to comply with such requests.

Contact us for further information.


(+266) 27 00 27 27
(+266) 57 61 93 31

Psychological Wellness Centre,

Consulting Room 15, 1st Floor

Moonstar Complex (Near Main Circle), Maseru


© Psychological Wellness Center

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